Terms of service
Terms of Service
Pacific Northwest Organics LLC
Last Updated: October 9, 2026
1. Overview
Welcome to Pacific Northwest Organics. This website is operated by Pacific Northwest Organics LLC. Throughout the site, the terms "we," "us," and "our" refer to Pacific Northwest Organics.
By visiting our website or purchasing products from us, you agree to these Terms of Service and our applicable store policies.
Our website is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products online.
2. Products and Product Information
Pacific Northwest Organics manufactures and distributes fertilizers and plant care products, including Fish On, Kelp Help, and Phos Fish.
We make every effort to provide accurate product descriptions, pricing, application instructions, and availability.
Product packaging, labeling, and specifications may change to meet regulatory requirements or improve our products.
Customers are responsible for reading and following all product label directions before use.
3. Product Use and Results
Our products are intended for agricultural, horticultural, and gardening applications as described on their labels.
Product performance may vary depending on plant species, soil conditions, climate, application methods, and other environmental factors.
We do not guarantee specific plant growth, crop yields, or other agricultural outcomes.
Always follow the directions and precautions provided on the product label.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change prices, discontinue products, or correct pricing errors without prior notice.
Payment is required at checkout for online retail orders unless otherwise agreed upon in writing.
Wholesale, private-label, bulk, and tanker orders may be subject to separate pricing, minimum quantities, payment terms, and written agreements.
5. Orders and Availability
Orders are subject to product availability and acceptance.
We reserve the right to cancel or limit orders due to inventory shortages, pricing errors, suspected fraud, shipping restrictions, or other legitimate business reasons.
If an order is canceled after payment has been collected, we will issue an appropriate refund.
6. Shipping and Delivery
Shipping charges and available delivery options are provided during checkout when applicable.
Delivery estimates are not guaranteed. Shipping times may be affected by carrier delays, weather, product availability, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information.
Please contact us promptly if your shipment arrives damaged, leaking, or incorrect.
7. Returns and Refunds
Returns and refunds are governed by our published Return & Refund Policy.
Eligible unopened and unused products may be returned within 30 days of delivery, subject to the conditions described in that policy.
Opened or used products generally cannot be returned unless defective.
8. Regulatory Compliance
Our products are subject to applicable federal and state fertilizer registration, labeling, and distribution requirements.
Certain products may not be available for sale or shipment in all states.
We reserve the right to restrict or cancel shipments to locations where a product is not registered or otherwise authorized for distribution.
9. Website Content and Intellectual Property
All website content, including product descriptions, photographs, graphics, logos, and other materials owned by Pacific Northwest Organics, is protected by applicable intellectual property laws.
Content may not be reproduced or used commercially without prior written permission, except as permitted by law.
10. Limitation of Liability
To the extent permitted by applicable law, Pacific Northwest Organics LLC is not responsible for indirect, incidental, or consequential damages resulting from improper product use, failure to follow label instructions, or circumstances beyond our reasonable control.
Nothing in these Terms limits rights or remedies that cannot legally be excluded or restricted.
11. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third-party websites.
Payments and certain online store functions may be processed through Shopify and its supported service providers.
12. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and protected.
13. Changes to These Terms
We may update these Terms of Service periodically.
Changes will be posted on this page with an updated revision date. Continued use of our website after changes become effective constitutes acceptance of the revised terms, to the extent permitted by law.
14. Governing Law
These Terms of Service are governed by the applicable laws of the State of California, United States, without regard to conflict-of-law principles, subject to applicable consumer protection laws.
15. Contact Information
For questions about these Terms of Service, please contact:
Pacific Northwest Organics LLC
Email: contact@pnworganics.com
Mailing Address: PO Box 44, Gasquet, CA 95543
Website: https://pnworganics.com